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Prevention is a big thing to us, and to you

Posted on June 19, 2019
As part of our commitment to keeping you empowered and in-the-know during your build, we also provide reassurance that we don’t run away right when you take possession. One of the clearest ways we show we’re still invested in your home and wellbeing is through our mechanical walkthrough, which takes places 1-3 months after you move in to your new Kensington home. This walkthrough is a guided demonstration of your home’s mechanical systems – the plumbing, heating and electrical components that are warrantied for up to two years. Because our warranties require that systems aren’t misused or mismanaged, our warranty department sends a Service Technician at this important milestone to educate homebuyers on their responsibilities; familiarize them with the home’s systems; and even leave behind helpful reminders for their use and care. Depending on the new homeowners’ experience, they may not realize some of the underlying responsibilities, or how simply they can make a service call. “Ninety-five per cent of our job is just educating people, and trying to get them to understand everything about the house,” says Luke Friesen, Service Technician for Kensington Homes. “Prevention is definitely a big thing.” So, why the 1-3 month mark? “When they first take possession, there are certain things that they can only get Kensington to do for them if they report it right away, so they have to be focused on these things: paint, finishes, products they’ve selected, etc.,” says Friesen. “By the time we’re doing (the mechanical walkthrough), for the most part, people are feeling more confident with the time they’ve spent in the home.” Another thing the walkthrough does is establish some familiarity with the warranty department. This personal connection reinforces “the idea that we’re on their side – we’re not at odds with each other,” says Friesen. “People generally have such a positive response to it.” Furnace One of the first items on the agenda is to change the furnace filter – if the homeowner hasn’t already done so. “I’m delighted when I find the homeowner has already cleaned their HRV – or anything… (but) usually I educate folks on changing (the filter) regularly every month for the first year, and getting a one-year inspection done on the furnace to make sure it’s good for the warranty and ready for winter.” Water Here, we make sure you know how to flush a water heater, which helps maintain the warranty and gives it a better lifespan, and we also point out where the emergency shutoff is. HRV system One of the most important components of maintaining a healthy home is the HRV. Our Service Technician will provide you with a humidity sensor and instructions for keeping your home at healthy levels each season. If we could impress one thing on new homeowners, it’s this: watch for fog on your windows in the winter. This means the air is too humid, and you can likely solve this and prevent future problems by adjusting the humidity levels through the HRV system. Appliances As the tour goes on, our Service Technicians will not only cover how to clean and maintain all appliances, but they’ll also place physical reminders on them, so the information sticks with you long after the walkthrough. Vents Outside and inside, we’ll show you the vents and let you know the purpose each serves, and the importance of keeping them clean and clear from ice.
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Comparing the Perks of Each Home Style

Posted on May 28, 2019
If you’re just beginning your home search, you may feel overwhelmed with the number of choices before you.
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Are you ready to Own the Build?

Posted on May 1, 2019
Kensington Homes has been building safe havens for Winnipeggers for over 45 years.
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Skip the decisions and enjoy quick possession of your dream home

Posted on April 15, 2019
If you’ve found your way here, you’ve likely decided that buying a fixer-upper home – or a move-in-ready older home that could be full of surprises – is not the way to go for your family.
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Tags: Insider

Getting used to the homebuilding vocabulary

Posted on April 1, 2019
Building a home is a technical process, so naturally, there are some specialized terms that go along with the process.
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Can’t get any better than Canterbury Crossing

Posted on March 29, 2019
Down to just one quick possession home remaining in Canterbury Park, Kensington Homes is turning its attention to the next step in this popular new development area: Canterbury Crossing.
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Parade of Homes, simplified

Posted on March 1, 2019
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Talking through the possession orientation process

Posted on February 25, 2019
 
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Industry-leading warranty to fall asleep with at night

Posted on February 15, 2019
There’s a lot of competition in the home-building industry, which is why it’s important we do something to stand out. With an industry-leading warranty program, we not only deliver exactly the homes our customers expect – we stand by the quality of their craftsmanship and design for many years to come.
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Grande Pointe Meadows has it all: city comforts and space to breathe

Posted on January 31, 2019
When choosing to make the move to the country, typically you have to trade in urban comforts you’ve come to rely on in favour of room to breathe.
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